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Give your front desk one shared sign-in

Owners and administrators can now set up Front desk: one sign-in your front desk shares, with a four-digit PIN for each person. When someone sends a referral or messages another practice, their PIN records that it was them.

The Front Desk card on the Team Members page, with an Active badge, the shared sign-in address and a Change Password button. Under Front Desk Team and an Add Person button, Sarah Jones and Tom Rivera show PIN Set and Jordan Lee shows Waiting for First Use, each with Reset PIN and Deactivate buttons, above a collapsed Deactivated (2) row.
  1. In settings, under Practice, open Team Members.
  2. In the Front Desk card, select Invite Front Desk and enter the email your front desk shares.
  3. Once someone at the desk accepts, select Add Person for each person and give them their temporary PIN in person.

Each person chooses their own PIN the first time Syncroly asks for it. Inside your practice, their actions show their name; other practices see Front desk at your practice.