About Syncroly
Care doesn’t break in the exam room. It breaks in the handoff.
A referral carries a patient or a pet owner, their history, and a reason you trusted someone else to act on. Most leave on a paper slip and a phone number, and the moment they do, both practices go blind.
Why we built Syncroly
Walk into almost any dental or veterinary practice and the referral looks the same as it did twenty years ago. The front desk writes a name and a number on a card, hands it to the patient or the pet owner, and hopes they call. Some never do. The practice that sent them never finds out. The specialist on the other end, if the person ever shows up, starts from a blank page and chases the chart, the scans, and the history one phone call at a time.
We kept coming back to one idea: a referral isn’t a message, it’s a case. It carries the context each category expects, a reason, a history, and two providers who both need to act on it. But email, fax, and a sticky note flatten all of that into text and an attachment. The context that makes a referral a referral gets lost in the handoff.
So we built the referral into something both practices can open, track, and message about. The receiving provider gets a case ready to work, not a name to look up. The referring provider sees when it was viewed and when it was booked, without making a single call. And the person being referred gets a secure link with everything they need to take the next step, instead of a slip of paper they’ll lose by Friday.
What we believe
Four things we believe, and build on.
One referral both of you work from, not two versions you reconcile by phone. The sender sees when it was viewed and booked. The receiver opens a case that’s ready to work.
A referral should arrive as a case, not a paragraph and a PDF to decode. For a dentist that’s the tooth chart and the findings laid out the way they read them; for a vet it’s the animal’s full clinical picture. The receiving provider opens what they expect, not what they have to reconstruct.
Every referral is encrypted, consent-gated, and logged with who saw what and when. The link expires on its own. You don’t switch any of it on, and you can’t accidentally switch it off.
They get a secure link with the provider’s details, location on a map, and a way to book. From their phone. No app, no account, no login to forget.
Built with dentists and vets, not just for them.
Syncroly is shaped by practicing dentists and veterinarians across different specializations, the people who send and receive referrals every day. They tell us what a referral actually needs to carry, where the handoff breaks today, and what it takes to trust a tool with a patient or a pet owner. Every part of the product is pressure-tested against their workflow before it ships.
Today a referral carries the context its category expects. We’re building toward context that fits the specialization, not just the category, so the referral fits the specialist even more precisely over time.
- Syncroly Inc.
- Incorporated in Delaware
- US-hosted
- All data stored in the United States
- Encrypted + audited
- Encrypted in transit and at rest, every access logged
- BAA available
- On every paid plan, for HIPAA customers
Stop sending referrals into the dark.
Send one, see when it’s viewed and booked, and message the other practice about the case. Free to start, for sending and receiving.